To: T. Leoni, Manager, Personnel Department
From: Donald Pryzblo, Manager, Data Processing Department
Subject: ERRORS ON PAYROLL CHECKS
From: Donald Pryzblo, Manager, Data Processing Department
Subject: ERRORS ON PAYROLL CHECKS
I have discovered some “errors” in the computer files that you may or may not have been aware of recently that you clerks obviously made. I do not feel that the errors were made by my people, but we have made the corrections to the faulty time tickets that your clerks have sent us.
After our discussion, my computer operators are performing a time-consuming task of comparing their entries against the time sheets from which your clerks are miscopying. We hope to fix this situation as soon as possible.
Please consider these concerns and present it to your clerks. I recommend for the future, that you suggest to your clerks to review their work carefully before giving it to my computer operators or have an employee assigned to review all entries before submission. I think this would help us to prevent this situation from occurring in the future. This will save us time and give us better productivity.
In the original email, the writer seemed to be rude and not understanding towards the reader. He was not constructive in his communications and his demeanor was very abrasive. The original email could have caused some conflicts between the personnel manager and the data processing manager. This would not make their departments look good for either of them. In my revised version, I started the email be informing the personnel manager about the discovery of the errors that were made by her clerks. To make this revised email more reader-centered, I presumed that the personnel manager did not have knowledge of the mistakes her clerks have made on the time tickets. In the email, I informed the personnel manager that the computer operators spent a lot of time on the situation to correct the errors on the time sheets. I informed the personnel manager of suggestions that could prevent her clerks from making these mistakes in the future. I feel if I was the personnel manager, I would not want to receive an email, like the original. It would make me feel as if I was not able to do my job efficiently, so I revised the email to be informative and helpful towards the personnel manager. I feel that people are not perfect and they will make mistakes. People can become better workers if we find ways to help each other, instead of bringing each other down. Pointing the blame on each other is not going to make the problem go away but if they help each other it will make their departments stronger.